Privacy Policy

Privacy Policy

Introduction

Welcome to https://local-seo-for-tradies-queensland.thebestlocalpro.com (hereafter referred to as “the Company” or “we”). We are committed to maintaining the highest standards of privacy and data security for our users, customers, and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in accordance with various international data protection laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the Protection of Personal Data in the Private Sector
  • General Data Protection Regulation (GDPR) of the European Union
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Personal Information Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://local-seo-for-tradies-queensland.thebestlocalpro.com
  • All applications, software, and services offered through our platform
  • Any interactive features or tools on our websites that collect user data
  • Communications sent by us to users, including newsletters, emails, calls, texts (SMS), or other messaging services

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links or integrations on our site. These entities have their own privacy policies governing user data collection and processing.

Processing Activities

This policy outlines the ways in which we process personal information when:

  • You utilize our applications, engage with our services as an authorized user, or access our website content.
  • You visit any of our websites linked to this Privacy Policy.
  • You interact with us through communications, such as newsletters, emails, phone calls, or text messages.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details required to create and manage your user account, such as name, email address, and password.
  • Payment Information: Credit/debit card details, billing addresses, and payment transaction records used for purchasing our services or products.
  • Financial Information: Bank account information for direct deposits or payments.
  • Purchase Information: Details about products or services you have bought from us, including quantities, dates, and prices.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network data to recognize your device and provide personalized experiences.
  • Location Data: Information about your geographical location when using our location-based services or consenting to share your location.
  • Feedback and Reviews: Comments, suggestions, and ratings you provide to help us improve our products and services.
  • Social Media Information: Details from social media platforms when you connect your account with our service or share content through our platform.
  • Product Information: Data related to the products or services you interact with, including preferences, usage patterns, and feedback.

We collect this data through various methods: user input forms, account settings, interaction logs, analytics tools, cookies, and third-party data providers.

Cookies

We use cookies (small text files stored on your browser) for several reasons:

  • Strictly Necessary Cookies: Essential for the functioning of our website and services, ensuring basic interactions and security features.
  • Preference Cookies: Customizing your user experience based on preferences and settings.
  • Analytics Cookies: Tracking aggregated data about visitor behavior to improve our website and services, enhance user experience, and provide insights into performance metrics.

Users can manage non-essential cookies through our built-in Cookie Manager or through browser settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Processing transactions and providing services.
  • Maintaining user accounts and profiles.
  • Responding to your inquiries and requests.
  • Complying with legal obligations and industry standards.

Once the purpose is fulfilled or upon request, we securely delete or anonymize the data in accordance with applicable laws.

Security Measures

We have implemented robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to ensure the highest level of protection.

Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe we have collected data about your child, please contact us using the details provided below, and we will take appropriate steps to delete such information.

Your Rights (Data Subject Rights)

Depending on your location, you may have specific rights regarding your personal data, including:

  • Right of access, rectification, or erasure of your data.
  • Right to request restriction or object to the processing of your data.
  • Right to data portability, allowing you to move your data from one service provider to another.
  • Right not to be subject to automated decision-making and profiling.

To exercise these rights or have any data-related queries, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section below. We will respond to your requests within a reasonable timeframe and in accordance with applicable law.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for updates.

Contact Information

For any privacy-related inquiries, data subject access requests, unsubscribe requests, or general data-related questions, please contact us: